Continual Improvement Questions
Practice questions for Continual Improvement topic in ITIL Foundation Version 5. 24 questions covering this domain.
What does David Sweeney recommend organizations start with as a foundation for adopting other practices?
A leadership team wants a quick tool purchase to fix fragmented operations. Why would ITIL recommend starting with continual improvement instead?
What does the official article say the continual improvement model can improve?
How does continual improvement support governance according to the official article?
How does the official article contrast continual improvement with reactive behavior?
Which step of the continual improvement model is explicitly mentioned as aligning improvement with business goals and objectives?
How does the article describe the mindset created by continual improvement?
An organization celebrates a successful project and immediately moves on without follow-up. Which official warning about continual improvement applies...
What visible artifact does the article recommend as a foundation for adopting other practices?
How much value does the article estimate can come from opportunity improvement rather than business-as-usual demand?
How does continual improvement bring issues to senior leadership according to the article?
Where does the article say continual improvement is involved?
What does the article call continual improvement in relation to ITIL success?
A transformation program needs to respond quickly after initial rollout rather than declare success and stop. Which official ITIL view supports that?
What cultural message should leaders communicate about continual improvement?
How does continual improvement help leaders trust delegated work?
Why does the article say continual improvement should not be treated like a one-time quick win?
What happens when continual improvement is visible through a register?
What visible artifact does the article say forces the articulation of priorities and outcomes?
How does continual improvement affect mature organizations over time?
Sign in to see all 24 questions
Create a free account to browse all questions — completely free during our launch phase.