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Addressing conflict Questions

Practice questions for Addressing conflict topic in SAFe Advanced Scrum Master. 38 questions covering this domain.

38 questions8 easy20 medium10 hard
Q1
hard

In the field-service scheduling ART, the same cross-team argument appears in every Coach Sync. Which response best addresses the root conflict pattern...

Q2
medium

In the subscription billing group, a refinement debate shifts into criticism of one engineer. What should the SASM do when conflict turns personal?

Q3
medium

In the field-service scheduling ART, two teams argue over a shared specialist's time. Which approach best applies interest-based problem solving?

Q4
medium

In the digital claims ART, retrospectives have become tense and defensive. Which first step best preserves psychological safety?

Q5
medium

In the member portal ART, the conflict affects a core dependency for the PI. Which strategy is most appropriate?

Q6
easy

In the identity services ART, two developers disagree about a design tradeoff. Which view of conflict best fits SAFe team coaching?

Q7
medium

In the cloud operations group, a process dispute now affects PI Objectives. What should the SASM analyze?

Q8
hard

In the cloud operations group, Business Owner priority conflict cannot be resolved by the team. Which escalation is appropriate?

Q9
easy

In the customer support intake group, stakeholders change priorities during the iteration. Which is a common source of team conflict?

Q10
medium

In the customer support intake group, an SM/TC is coaching an ART team through a practical choice. What is the first distinction in interest-based pro...

Q11
hard

In the digital claims ART, an architecture debate is heated but important. Which response best protects constructive conflict?

Q12
hard

In the subscription billing group, the same dependency conflict returns after every planning event. Which SASM action best prevents recurrence?

Q13
medium

In the analytics enablement group, an SASM candidate is comparing official SAFe guidance. How do shared goals help conflict resolution?

Q14
easy

In the analytics enablement group, the conversation shifts from issue analysis to personal labels. Which reframing is most helpful?

Q15
hard

In the member portal ART, two teams compete for a scarce environment. What is the strongest reframing?

Q16
medium

In the mobile onboarding stream, multiple features depend on the same scarce expertise. Which conflict source should the SASM surface?

Q17
medium

In the identity services ART, the parties agree to a new dependency protocol. Which outcome should a conflict strategy include?

Q18
easy

In the retail checkout ART, a stakeholder arrives angry about a missed dependency. What should the SASM model first?

Q19
medium

In the retail checkout ART, a cross-team discussion needs a SAFe-aligned next step. What should the SASM look for after interests are clear?

Q20
medium

In the subscription billing group, an SM/TC is coaching an ART team through a practical choice. Why should conflict impacts be analyzed?

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