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SASM
Addressing conflict
medium
Question 3 of 38

In the field-service scheduling ART, two teams argue over a shared specialist's time. Which approach best applies interest-based problem solving?

AIdentify underlying interests, find common ground, and generate win/win options.
BDebate positions until one side gives up.
CLet the highest-ranking person decide immediately.
DAvoid stakeholders until after the decision.

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