Skip to content
ITIL-Foundation-v5
ITIL Management Practices
hard
Question 3 of 30

A company launches a new ITSM platform to solve silos but does not clarify its digital product and service model. What is the most ITIL-aligned criticism?

AThe platform should replace governance entirely
BTool implementation alone will not fix poor service design or siloed organization
CThe issue is only a lack of coding standards
DThe lifecycle should be skipped until the tool is stable

Educational Content — CertQnA practice questions are written against official exam objectives, covering the same domains tested on the real exam. All content is original and independent — not actual exam questions, not affiliated with any certification vendor. Learn more about our content policy

Discussion

Be the first to share your understanding of this concept

⚠️ Discussion is for concept clarification only. Do not share or request actual exam questions or answers.

Sign in to join the discussion