Instance Configuration Questions

What is the safest reason to elevate a users access by assigning a role instead of changing an ACL directly?

Which feature controls whether a plugin capability is activated on an instance?

Why are groups commonly used in ServiceNow?

Why should administrators review plugin dependencies before activation?

Which configuration is used to add, remove, or reorder fields on a form view?

A new user should automatically receive the same role as all members of the Network Operations group. What should the admin do?

Which configuration changes the columns shown in a list for users of that view?

A user wants different columns on their Incident list without changing anyone else's view. What should they use?

Which option lets an individual user adjust personal platform settings such as appearance or accessibility without changing the instance for others?

What is the best way to grant the itil role to every current and future member of the Service Desk team?

What best distinguishes plugin activation from installing an application from the Store?

An admin wants all users in CAB Approvers to receive a role with minimal maintenance. Which relationship should be configured?

Which action enables platform capability delivered by ServiceNow as an inactive plugin?

A user wants dates and times to display in their local time zone without affecting anyone else. Where should they make this change?

An admin needs to verify exactly what a requester can see on a catalog item form. Which feature should the admin use?