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Operational Procedures Questions

Practice questions for Operational Procedures topic in CompTIA A+ Core 2 V15. 22 questions covering this domain.

22 questions5 easy11 medium6 hard
Q1
medium

A company is disposing of old hard drives containing sensitive employee data. Which method provides the MOST secure data destruction for magnetic HDDs...

Q2
medium

A technician is documenting a network change before implementation. Which document describes the steps to reverse the change if something goes wrong?

Q3
hard

A technician is called to assist a user who has accidentally deleted an important project file that was stored only on the local C: drive. No backup e...

Q4
easy

A technician is about to perform maintenance on a laser printer. Which safety precaution is MOST important before opening the printer and touching int...

Q5
medium

A technician notices that a user has stored their login credentials on a sticky note attached to their monitor. Which best practice should the technic...

Q6
easy

Which type of backup copies only the files that have changed since the last FULL backup and clears the archive bit?

Q7
medium

A technician needs to remotely access a Windows workstation to troubleshoot software issues for a remote employee. Which built-in Windows tool allows ...

Q8
hard

A company experiences a ransomware attack that encrypts data on several servers. After remediation, management requests a document that identifies wha...

Q9
medium

A technician is working on a desktop PC and notices the user has important unsaved work open. Before proceeding with hardware maintenance, what should...

Q10
medium

A company's IT policy requires that all sensitive documents be disposed of securely. A user asks how to properly dispose of printed documents containi...

Q11
hard

A technician is deploying a new application to a production workstation. The deployment fails with a permissions error. The technician wants to test t...

Q12
medium

A company is evaluating its disaster recovery strategy. The IT team wants to define the maximum amount of data loss that is acceptable in the event of...

Q13
hard

A technician receives a call from a user claiming to be the CEO who needs their password reset immediately without following the standard verification...

Q14
medium

A technician is writing a procedure document for onboarding new workstations. Which document type describes the specific, step-by-step instructions fo...

Q15
easy

Which RAID level provides disk mirroring, where data is written identically to two drives, providing fault tolerance with no performance write benefit...

Q16
hard

A technician is setting up a new workstation and needs to ensure compliance with the company's configuration baseline. Which document defines the appr...

Q17
medium

A technician needs to establish a secure remote connection to manage a Linux server over an untrusted network. Which protocol should be used?

Q18
medium

A company has a policy requiring all employees to complete annual security awareness training. A new employee asks why this training is important. Whi...

Q19
easy

Which type of UPS (Uninterruptible Power Supply) provides the BEST protection by always running connected equipment from its inverter, with the batter...

Q20
hard

A technician is about to replace a failed motherboard in a workstation. Before touching any internal components, which action is MOST critical to prev...

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