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Event Management Questions

Practice questions for Event Management topic in Certified Implementation Specialist – Service Mapping. 20 questions covering this domain.

20 questions4 easy12 medium4 hard
Q1
medium

Two matching rules should run one after another for the same event. Which configuration enables that sequence?

Q2
medium

When an event field mapping changes an incoming value such as org_severity to an alert severity, when does that mapping take effect?

Q3
easy

Where are Event Management event rules stored?

Q4
medium

An event rule matches an incoming event, but the Ignore check box is selected. What happens next?

Q5
hard

A CI has an active change request during an outage. How does Event Management treat alerts on that CI for impact calculation?

Q6
medium

An integration maps org_severity to alert severity. When does that field mapping take effect?

Q7
easy

A new administrator wants to review the records that define Event Management matching logic. Which table should they open?

Q8
medium

An event rule matches an incoming event, but the Ignore checkbox is selected. What happens next?

Q9
medium

Two matching rules should run one after another on the same event. Which setup enables that sequence?

Q10
hard

A CI has an active change request during an outage, and the operations team reviews business service impact. How are alerts on that CI treated for imp...

Q11
hard

A business service shows an outage while one affected CI is under an active change window. How does Event Management treat alerts on that CI for impac...

Q12
easy

An operations lead is exporting the definitions that decide how incoming events are matched. Which table contains those rule records?

Q13
medium

Two matching rules must process the same event one after another. Which configuration enables that sequence?

Q14
medium

An event rule matches an incoming event, but the Ignore check box is selected. What is the result?

Q15
medium

An integration maps org_severity to alert severity. When does that event field mapping take effect?

Q16
medium

A matching event rule is configured with Ignore selected. What is the alerting outcome for that event?

Q17
hard

A business service shows an outage, but one affected CI is in an approved maintenance window. How does Event Management treat alerts from that CI for ...

Q18
medium

Two matching rules must process the same event one after the other. Which setup enables that sequence?

Q19
easy

An administrator needs the table that stores Event Management event rules. Which table is correct?

Q20
medium

A team maps org_severity to alert severity. When does that field mapping apply?

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