An organization is facing a situation where leaders keep delaying every choice until the environment becomes fully stable. Which response is most aligned with the official ITIL Strategy guidance?

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C. Informed, conscious decisions in uncertain and rapidly changing settings. The PeopleCert page says this topic develops the ability to make informed, conscious decisions in uncertain and rapidly changing settings. The approved sources do not confine this topic to stable settings, support operations, or supplier negotiations.

An organization is facing a situation where leaders keep delaying every choice until the environment becomes fully stable. Which response is most aligned with the official ITIL Strategy guidance?

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