Skip to content
ITIL-Service-v5
Strategy and Service Alignment
medium
Question 6 of 22

How does the official ITIL Service page describe the role of organizational strategy in service work?

AServices should be high-performing and aligned with organizational strategy
BStrategy is relevant only to product roadmaps
CStrategy matters only after operations begin
DStrategy is replaced by service desk metrics

Educational Content — CertQnA practice questions are written against official exam objectives, covering the same domains tested on the real exam. All content is original and independent — not actual exam questions, not affiliated with any certification vendor. Learn more about our content policy

Discussion

Be the first to share your understanding of this concept

⚠️ Discussion is for concept clarification only. Do not share or request actual exam questions or answers.

Sign in to join the discussion