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ITIL-Service-v5
Digital Products and Services
hard
Question 3 of 20

A company optimizes product delivery, operations, and support separately, then finds customer outcomes inconsistent. Which official ITIL Service correction most directly addresses this?

AUse an integrated product and service view across the full lifecycle
BPut all responsibility on support teams after release
CTreat products and services as separate to improve focus
DLimit service management to governance reviews

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