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ITIL-Transformation-v5
Tools, Methods, and Techniques for Transformation
easy
Question 1 of 20

Which three examples of transformation support tools and methods are explicitly listed on the PeopleCert page?

AValue stream mapping, OKRs, and the ITIL Maturity Model
BA/B testing, sprint burndown, and story points
CCMDB, incident queues, and catalogs
DWaterfall gates, release notes, and SLAs

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