A company wants to introduce a product and service management approach while also making major changes to its value system. Which official purpose of the module best matches that need?

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A. Show how to work with ITIL when making major changes to a value system or introducing product and service management for digital capabilities. The transformation article says the aim of the ITIL Transformation module is to show professionals and organizations how to work with ITIL when making major changes to a value system or introducing a product and service management approach to providing digital capabilities. The other options narrow or separate concerns that the official module explicitly brings together.

A company wants to introduce a product and service management approach while also making major changes to its value system. Which official purpose of the module best matches that need?

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