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ITIL-Transformation-v5
AI and Transformation
hard
Question 2 of 22

A transformation team wants to use AI aggressively but has not decided how to keep execution adaptive without losing structure. Which official ITIL Transformation concept best fits?

AApply the ITIL AI Capability Model to balance structure and adaptability
BRemove governance so AI can move faster
CUse AI only after transformation ends
DKeep AI outside transformation readiness work

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