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ITIL-Experience-v5
Experience in the Service Lifecycle
hard
Question 3 of 22

A team treats experience as something to check only after service launch. Which official ITIL Experience correction is strongest?

AExperience must be integrated across lifecycle stages and journeys
BExperience belongs only in post-launch surveys
CExperience is outside design and transition work
DExperience should wait until support metrics stabilize

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