A platform team wants to demonstrate that their new self-service tooling has reduced the time developers spend on infrastructure tasks. Which measurement most directly captures this outcome?

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B. Developer experience surveys or time-tracking data measuring infrastructure toil before and after the tooling rollout. Developer experience surveys or time-tracking data before and after a tooling rollout directly measure whether the platform reduced developer toil. Cognitive load reduction and toil elimination are primary platform engineering goals and developer feedback is the most direct signal of impact. Pod counts and pipeline run counts are operational metrics that do not directly measure developer productivity or time spent on platform tasks.

A platform team wants to demonstrate that their new self-service tooling has reduced the time developers spend on infrastructure tasks. Which measurement most directly captures this outcome?

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