Certified Implementation Specialist - Service Provider Questions and Answers

200 questions organized by topic with detailed explanations

ServiceNow

CIS-SP

200 questions

5 topics

Updated May 2026

Initial Domain Setup and Service Provider Architecture

18 questions6 easy8 medium4 hard~9% of exam

What is the main risk if no default domain is set on the instance?A provider wants shared workflows defined high in the hierarchy while tenant data can still roll up for reporting. Which...Which statement best describes what domain separation isolates in a ServiceNow service provider instance?

Data Separation/Visibility

48 questions12 easy24 medium12 hard~24% of exam

Which property combination indicates that domain paths are enabled?Domain A contains domains B and C. While working in domain A, a user sees records from A, B, and C. What happens if the ...A partner plans to upload a very large number of domains through an integration. What should be done first?

Process Separation

72 questions16 easy35 medium21 hard~36% of exam

How should an administrator create a domain-specific choice on a field?A global choice has been marked inactive. What can domain users still observe?What happens after a child-domain workflow version is published?

Foundational Data Management

40 questions11 easy21 medium8 hard~20% of exam

What do coalesce fields define during a transform?A custom task table gets its domain from Company when possible. If that assignment fails, what should happen next?What happens automatically when you create the sys_domain field on a custom table?

Domain Support in Applications

22 questions7 easy12 medium3 hard~11% of exam

Which Knowledge Management access rule is correct when read access is granted?Which statement about mobile support is true?Which statement about Service Catalog domain separation is correct?

All Questions

#	Question	Topic	Difficulty
1	What do coalesce fields define during a transform?	Foundational Data Management	easy
2	Which property combination indicates that domain paths are enabled?	Data Separation/Visibility	medium
3	Which Knowledge Management access rule is correct when read access is granted?	Domain Support in Applications	medium
4	Domain A contains domains B and C. While working in domain A, a user sees records from A, B, and C. ...	Data Separation/Visibility	hard
5	A partner plans to upload a very large number of domains through an integration. What should be done...	Data Separation/Visibility	medium

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