Certified Implementation Specialist - Human Resources Questions and Answers
200 questions organized by topic with detailed explanations
ServiceNow
CIS-HR
200 questions
4 topics
Updated May 2026Describe and use the ServiceNow HR System Architecture
60 questions16 easy28 medium16 hard~30% of exam
Configure and Implement ServiceNow Core HR Applications and Employee Center
60 questions16 easy28 medium16 hard~30% of exam
A shared services model routes cases from Tier 1 to Tier 2 when workload and skill fit change. Which configuration suppo...A leave request should be visible only to full-time employees in certain countries. Which control on the HR record produ...A designer wants three record producers for one HR service to present slightly different labels. What does ServiceNow re...
Configure and Implement HR Journeys
40 questions8 easy20 medium12 hard~20% of exam
A business owner asks which label appears to employees on the journey timeline for each stage. What should the consultan...A designer needs values from the lifecycle event case to populate subflow inputs in a Flow activity. Which feature handl...A company wants onboarding tasks created automatically after a new hire request is approved. Which capability is intende...
Describe and Use Platform Role and Contextual Security
40 questions12 easy24 medium4 hard~20% of exam
All Questions
| # | Question | Topic | Difficulty |
|---|---|---|---|
| 1 | What can Edge Encryption protect in an HR implementation? | Describe and Use Platform Role and Contextual Security | easy |
| 2 | A shared services model routes cases from Tier 1 to Tier 2 when workload and skill fit change. Which... | Configure and Implement ServiceNow Core HR Applications and Employee Center | hard |
| 3 | Which statement about glide.enforce_security_scope.sn_hr_le is correct? | Describe and Use Platform Role and Contextual Security | medium |
| 4 | A leave request should be visible only to full-time employees in certain countries. Which control on... | Configure and Implement ServiceNow Core HR Applications and Employee Center | hard |
| 5 | While configuring an HR record producer, which application value is automatically set by the platfor... | Describe and use the ServiceNow HR System Architecture | medium |
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